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Terms of Service

Terms and conditions for access and use of UTSAVAS

Terms & Conditions of UTSAVAS

This document is an electronic record in terms of the Information Technology Act, 2000 and the applicable rules thereunder, including amendments from time to time. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with Rule 3(1) of the Information Technology (Intermediaries Guidelines and Digital Media Ethics Code) Rules, 2021, which requires publishing the rules and regulations, privacy policy, and terms and conditions for access or usage of the UTSAVAS website and app.

Please read these terms and conditions carefully before using the website or app. Accessing, browsing, or otherwise using UTSAVAS implies your agreement to be bound by these terms and conditions.

1. Acknowledgment and acceptance of Terms of Service

UTSAVAS owns and operates its website, app, and related services. These services are provided to you subject to these Terms of Service, along with any operating rules, policies, or guidelines that may be published by UTSAVAS from time to time.

These Terms of Service constitute the entire agreement between you and UTSAVAS regarding access to and use of the platform. By registering, browsing, or using the website/app, you agree to be bound by these terms.

2. Services void where prohibited

Use of the services is void where prohibited by law. By using UTSAVAS, you represent and warrant that you have the right, authority, and capacity to enter into this agreement and comply with these terms.

3. Registration

You may be required to register with UTSAVAS to discover, shortlist, enquire about, review, or book venues listed on the platform. To register, you may need to provide valid contact information such as your mobile number or email address and create a password.

By registering, you confirm that the information provided by you is accurate and current. You also consent to receive service-related and promotional communications through email, calls, SMS, or WhatsApp, subject to applicable law. It is your responsibility to provide correct information, and UTSAVAS shall not be responsible for issues arising from inaccurate details.

UTSAVAS reserves the right to decline new registrations, cancel accounts, or suspend access at any time in the event of misuse, suspicious activity, breach of these terms, or legal necessity.

4. Medium of communication

UTSAVAS may send administrative, service-related, and promotional communications through email, calls, SMS, WhatsApp, or other reasonable channels. You may opt out of promotional communications where such option is made available.

5. Description of service

UTSAVAS is a venue discovery and booking platform that helps users explore wedding halls, banquet halls, party venues, resorts, farm houses, lawns, convention halls, and related event spaces.

UTSAVAS acts as an intermediary platform where venue owners, vendors, and service providers may list their properties or services. UTSAVAS does not independently guarantee the accuracy, completeness, authenticity, pricing, availability, or quality of any listing, statement, or service provided by third-party vendors. Users are responsible for independently verifying details before finalizing any booking or transaction.

6. Limitation of liability

You acknowledge that UTSAVAS functions as an intermediary platform. To the fullest extent permitted by law, UTSAVAS shall not be liable for any direct, indirect, incidental, consequential, special, or exemplary damages arising from your use of the platform, inability to use the platform, dealings with third-party vendors, service failures, cancellations, disputes, personal injury, loss of data, or financial losses.

Any engagement, booking, or transaction you enter into with a venue owner or service provider listed on UTSAVAS is solely between you and that third party. UTSAVAS shall not be liable for the acts, omissions, promises, conduct, goods, or services of any such third party.

7. Content

You are solely responsible for any content, data, reviews, images, messages, or other materials submitted, posted, or shared by you on UTSAVAS. By posting content, you grant UTSAVAS a non-exclusive, worldwide, royalty-free license to use, reproduce, display, modify, distribute, and publish such content for platform operations, marketing, and service improvement.

UTSAVAS does not guarantee the accuracy, quality, or legality of content posted by users or third parties and shall not be liable for any such content.

8. Grievance cell

If you come across any violation, misuse, objectionable content, or unlawful activity on the platform, you may contact us in writing at:

Email: utsavas@talme.in

Support number: +91 80 4879 5189

Address: 285/A, 14th Main Rd, Siddanna Layout, Banashankari Stage II, Banashankari, Bengaluru, Karnataka 560070

9. Copyright policy / infringing material

You may not post, distribute, or reproduce any copyrighted material, trademark, or proprietary information without proper authorization. If you believe your intellectual property rights have been infringed through content on UTSAVAS, please contact us with the relevant details and supporting information.

10. Customer care

For questions, complaints, or service-related concerns, you may contact UTSAVAS using the details provided above.

11. No spamming

You must not use the UTSAVAS platform for chain letters, junk mail, spam, unsolicited marketing, bulk messaging, or similar prohibited communication practices. UTSAVAS may suspend or terminate access for such misuse.

12. Notices

UTSAVAS may provide notices through email, website postings, app notifications, or other reasonable means. Such communication shall constitute adequate notice to users.

13. Privacy policy

UTSAVAS respects the privacy of its users. Collection, use, processing, storage, and sharing of personal data are governed by the UTSAVAS Privacy Policy. By using the platform, you consent to such collection and processing in accordance with applicable laws.

14. Security

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You agree to notify UTSAVAS immediately of any unauthorized access or security breach involving your account.

15. No commercial misuse of the service

Your right to use UTSAVAS is personal and non-transferable. You may not exploit, reproduce, resell, automate, scrape, or commercially misuse the platform without prior written consent from UTSAVAS.

16. User conduct

You agree not to use UTSAVAS for any unlawful, fraudulent, misleading, abusive, defamatory, obscene, harmful, infringing, or otherwise objectionable activity. You also agree not to upload viruses, attempt unauthorized access, harvest user data, impersonate others, or interfere with the proper functioning of the platform.

17. Indemnification

You agree to indemnify and hold harmless UTSAVAS, its owners, affiliates, employees, agents, and partners from any claims, liabilities, losses, damages, or expenses arising out of your use of the platform, your content, your violation of these terms, or your violation of any rights of a third party.

18. Termination

You may stop using UTSAVAS at any time. UTSAVAS may suspend, restrict, or terminate your access immediately and without prior notice if you violate these terms or if such action is necessary to protect the platform, users, or comply with law.

19. Transactions with third parties

UTSAVAS is not responsible for your dealings with venue owners, merchants, vendors, or other third parties found through the platform. All bookings, payments, cancellations, warranties, and disputes are solely between you and the applicable third party, unless expressly stated otherwise.

20. Links to third-party sites

Links to third-party websites may be provided for convenience. UTSAVAS does not control and is not responsible for the content, products, services, policies, or practices of such linked sites.

21. Violation of terms by other users

If you believe another user or listing violates these terms, you may report the issue to UTSAVAS through our contact details or support channels.

22. Disclaimer of warranties

UTSAVAS is provided on an "as is" and "as available" basis. UTSAVAS disclaims all warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, non-infringement, uninterrupted availability, accuracy, and reliability of listings or services.

23. Modifications to the service and terms

UTSAVAS reserves the right to modify, suspend, or discontinue any part of the service at any time. We may also update these Terms of Service from time to time. Continued use of the platform after such updates constitutes acceptance of the revised terms.

24. Governing law

These Terms of Service shall be governed by and construed in accordance with the laws of India.

25. Dispute resolution

Any dispute, claim, or controversy arising out of or relating to these terms or the use of UTSAVAS shall be resolved through arbitration in accordance with the Arbitration and Conciliation Act, 1996, as amended from time to time. The seat and venue of arbitration shall be Bengaluru, and the language of proceedings shall be English, unless otherwise required by law.

26. Jurisdiction

Subject to applicable arbitration provisions, the courts of Bengaluru, Karnataka shall have jurisdiction over matters arising from these terms.

Terms & Conditions last updated on March 12, 2026.